I completed my first week working as a Starbucks Barista. I’m not gonna lie and say that it was a piece of cake because it definitely wasn’t. Given that I start working on Sundays as well makes the rest of the days in the week look like it’s been so chill. Here are a few tips when you think of working in the service industry.
First things first. You need to gear up before you start. Otherwise you’ll be in much more pain than you think. I bought myself new work shoes because the ones I had used for when I worked at the restaurant doesn’t match with the tasks of a Batista. It didn’t take long until all the milk splashes and other stuff started to splash both on my shirts and my shoes since from head to toe I’m wearing all black. This is why I have sets of clothes and need to clean my shoes. Here I am thinking that I would be careful enough to keep them clean but it just can’t be helped.
Respect for the employees wherever they may be. I still like it though. No, I am not giving up. I especially like working at the bar with the drinks. I still laugh at myself along with everyone whenever I get tongue-tied calling out the name of the drinks for the customers or their names to take from the bar. At least it makes them laugh and smile although at my expense but I can laugh with them. The best service starts with a proper welcome and a smile.
It takes time to get used to the work load, the routines, the hours, and the customers. Always expect the unexpected. Customers can be very demanding or very understanding. You might be asked to do a number of tasks at the same time or one after another and ask yourself, “Do I have time for both aside from the task I’m doing?”. It might surprise you that you can effectively multitask given that you think on your feet. It’s always a mix no matter where you work which means composure is of the utmost importance.
If you’re thinking about working in food and beverage or retail, I suggest you give it a try. There are life-lessons and skills you can learn just from working there. If you’re already working there or have already worked and now left, feel free to share your own experience(s). Positive? Negative? Your choice.